What is the difference between mirroring and matching
For example, if a seated client uncrosses his legs and leans slightly inward while speaking, you should wait for a few seconds and then discretely adopt the same posture. In Part I of The Art of Building Rapport , we will explore some mirroring and matching techniques used to quickly establish rapport and create an atmosphere of trust, safety, and engagement using both verbal and non-verbal communication cues. Posture : Body language often reflects feelings and attitudes. Is your client sitting, standing, relaxing or slouching?
Are her legs or arms crossed? Is she leaning in any particular direction? Are her feet together or apart? Is she holding anything, such as a pen or cup of coffee? If your client crosses her legs or places her hands on a table, wait for seconds, then match that in the same way. The same applies to shifting to another position, hand placement, etc. Observe how your client moves. If he or she moves quickly and you move slowly, your patterns are out of sync.
Gestures : People often use gestures along with posture to give insight on how they categorize their experiences. To gracefully pace and match gestures, observe each in context — does your client gesture with her hands in a particular way, or with a nod or tilt of her head? Are hand gestures exaggerated and expansive, or protective and restrictive?
Facial Expressions : Humans have 53 facial muscles that contribute to a wide range of possible expressions; each can tell volumes without uttering a word. Are brows raised or lowered? Furrowed or smooth?
Is the bridge of the nose wrinkled or smooth? Is the jaw tense and squared off? In general, the average blink rate is 15 times per minute. Someone feeling anxious or who is lying blinks more often, and a person deep in concentration blinks less often. To significantly alter your voice is distracting and off-putting. That would be ridiculous. He could, however, try raising the pitch of his natural voice just a bit to be more in sync with her. Speech Rate : If your client speaks slowly and deliberately, the quickest way to break rapport is to speak to them in a rapid-fire manner.
Use their communication style. Gesture recognition. Mirroring is least effective in isolation. Obvious mirroring is just plain awkward. Main page Questions categories Philosophy and history Common philosophy Philosophy in education Philosophy and sociology Philosophy edu Students info Common articles Best philosophy topics.
Take a look at the similar writing assignments Essay What is the difference between matching and mirroring? Get a writing assignment done or a free consulting with qualified academic writer. Read also Is Eason a good name? Who used factor analysis? What is Blackboard Architecture? What are the good personality traits? What is a deficit theory?
How can you be an effective leader? How do you spell Amsterdam in English? Why is temporal resolution important? Who brought Islam to Nigeria? Where does Jase Robertson live now? In order to teach yourself this technique if it is not natural to you , you need to practice and practice. Unless you are inordinately clumsy, whoever you are practising on will not notice.
You should be able to make both matching and mirroring look very straightforward and simple. A very good example of natural mirroring is once again something which is very typically English. It is the short laugh at the end of a sentence. You probably do it yourself and no longer notice it. The next time you talk to somebody you can observe yourself returning that silly little laugh because you know subconsciously that by doing so you will be creating rapport.
Apart from vocabulary, you may find yourself mirroring both tone of voice and pace of speech. If you care to listen to yourself speaking to someone who is talking very fast, you will find during your own delivery you are gradually gaining pace. If you can consciously do this technique and practice it, it will become second nature.
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