Why user scenarios

The full version would have more slides that detail how the app works and how it motivates the users. However, with recent layoffs he now struggles to manage his workload and is too drained to enjoy his career. He strains to handle tasks which his former assistant previously performed, stay current with issues and investigate supply-chain problems, while he tries to find alternatives that would be more economical in the financial climate.

He wants something convenient like an app to take him straight to only the most relevant updates and industry news, including current information feeds about share prices, tariffs on foreign suppliers, budget decisions in local hospitals and innovations in the medical devices he handles mostly lung and cardiovascular products. How do you plan to design a product or service that your users will love , if you don't know what they want in the first place?

As a user experience designer, you shouldn't leave it to chance to design something outstanding; you should make the effort to understand your users and build on that knowledge from the outset. User research is the way to do this, and it can therefore be thought of as the largest part of user experience design.

In fact, user research is often the first step of a UX design process—after all, you cannot begin to design a product or service without first understanding what your users want! This course will give you insights into the most essential qualitative research methods around and will teach you how to put them into practice in your design work. And remember, a portfolio with engaging case studies is invaluable if you are looking to break into a career in UX design or user research!

Log in Join our community Join us. Open menu Close menu. Join us. It gives them a reason and a goal for going to the site, but it lets them show you how they would use the site to accomplish that goal.

It is impossible to write down every scenario that every user has for visiting your website. Instead, before you start to put the site together, write down 10 to 30 of the most common reasons that users have for visiting or tasks that users want to do. Scenarios can also work together with personas by serving as the stories behind why the particular persona would come to your website.

What does the persona hope to accomplish by visiting the website? What characteristics of the persona might help or hinder his or her site interaction? You should focus on users and their tasks rather than on your site's organization and internal structure. As a result, you will know what content the site must have and how it should be organized. When identifying scenarios for usability testing , you should limit your test to 10 to 12 tasks due to time constraints. Additionally, in a usability test, you can ask users for their own scenarios.

Why would they come to your site? What do they want to do? Usability testing scenarios should not include any information about how to accomplish a task.

The usability test will show how the participant accomplishes a task and shows you whether the interface facilitates completing the scenario. You should, however, write down how to accomplish the task. This information is included in the material that the observers and note-takers will use. Include the main pathway and any alternative pathways the participant may use to accomplish the scenario.

After the test, compare how you thought users would complete the task to how they actually completed the task. Skip to main content. Improving the User Experience. Scenarios Scenarios describe the stories and context behind why a specific user or user group comes to your site. At first, she used to love her job but nowadays she has lost interest and she even considers quitting and looking for another job.

However, she is scared to quit because she is concerned about her future financial security. Amanda is very organized and cannot stand any inconvenience or chaos. In her free time, she reads a lot to keep her mind busy and also get challenges that she really misses at her work. In the last couple of days, Amanda has really been reading medical books because she really wants to find out why her family has a history of kidney disease.

In conclusion, when writing a User Scenario, you should keep it short and straight to the point. The 4 questions, how, why, what and who can be used to act as a checklist.

Using good User Scenarios examples like one mentioned above and designing your own can really help improve your usability and also enable you to achieve high user experience. Skip to content. What is User Scenario?